Background Checks FAQ

DISA’s Background Check FAQ answers common questions about what’s included, how checks are conducted, and how to access, verify, or dispute your screening results.

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DISA's Frequently Asked Questions (FAQ) For Background Checks

A background check is an inquiry into, among other things, an individual’s character, general reputation, personal characteristics, and/or mode of living.

Organizations owe it to themselves and their customers to research the background of potential employees and volunteers to ensure the safety of other employees, customers, and their property. The most effective method to accomplish this is by conducting thorough background checks. The costs of fraud, embezzlement, theft, and violence are a multi-billion dollar drain on our economy, bleeding organizations both large and small. One of the most compelling reasons organizations now conduct background checks is to uncover deception or fraud. For example, it can confirm whether an individual provided accurate information on his/her resume or application. Depending on the industry, some form of background investigation may be required, whether because it is mandated by law or because their insurance company demands it.

Background checks often include a criminal history search at a minimum. However, depending upon the nature of the job, for persons in more sensitive, high-level positions or those dealing with vulnerable populations, it may also include investigation of credit reports, sanctions checks, sex offender checks, and/or driving history.

Background checks also may include verification of previous employment, education, professional licenses, and personal or professional references.

Depending on the scope of the search allowable by law or requested by an employer, records of convictions of a felony or misdemeanor are usually reported on a background check. Non-convictions may be reported in some cases depending on the date of the charge or whether a case has been dismissed. Federal and state law will determine how far back criminal records can be reported.

A felony is typically defined as a crime punishable by a term of imprisonment of not less than one year or by the death penalty. Felonies may include crimes such as arson, assault, battery, fraud, homicide, kidnapping, rape, robbery, sex crimes, and terrorism.

Misdemeanors are often less serious crimes and are generally punishable by less than 12 months in jail. Community service, probation, fines, and imprisonment for less than a year are commonly issued punishments for misdemeanors. Obviously, each state may vary as to what is classified as a misdemeanor or felony.

The background screening company will contact verified previous employers to confirm dates of employment, job title, and reason for leaving. Education verifications generally confirm the year of graduation, major, degree earned, and attendance dates.

A credit report is sourced at one of the three major credit bureaus. A credit report can reveal if an applicant has lived at a particular address or addresses for a length of time and can be an indicator of how responsibly he/she has handled personal financial affairs. In some states, this product can only be used for certain positions, such as fiduciary or executive management positions, or for certain regulated employers. Note, no credit score is provided on the credit report for employment purposes. State and local laws restrict when a credit report can be obtained for employment purposes.

This product verifies current driving history from the Department of Motor Vehicles; it may report arrests/convictions/suspensions for speeding and driving while intoxicated, which may indicate a history of reckless behavior.

To request a copy of a previous background check, please click on the link below and select "Get a copy of my background report".

To dispute a background check, please click on the link below and select "Dispute the accuracy of my background report".

DISA accesses a database that consists of more than 180 million criminal record files, which have been compiled from a variety of sources, including local law enforcement, statewide criminal record repositories, departments of corrections, state parole and probation records, local public records sources, etc. to identify pointer data to be verified at the source. DISA also uses data sources to compile counties where a person may have lived. The database file may uncover multiple states/jurisdictions where the applicant had no previous address history. These products serve as a pointer used to determine the jurisdictions in which an individual has lived, worked, or attended school for purposes of criminal history ordering.

According to the Fair Credit Reporting Act (FCRA) § 604 – 15 U.S.C. § 1681b, employers are required to provide applicants with a separate written disclosure, which advises that a consumer report may be obtained for employment purposes. The document must consist solely of the disclosure as a stand-alone document. Additionally, the employer also must obtain the applicant’s written consent to order the background check.

DISA’s Client Services department team can answer most questions you may have. Please call them at 281-673-2450. In addition, your contractor employer should be able to provide information about specific owner requirements.

You will need to contact your contract employer for the specific owner’s procedure for obtaining a waiver or exemption.

In most cases, a background check is good for two years. You should check with the contractor's employer for a specific owner’s time frame.

Explore DISA Services

Background Check Offerings

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Pre-Employment Background Checks

DISA’s pre-employment background checks offer configurable, compliant screening solutions to help employers hire confidently and meet industry standards.

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Criminal Background Check

DISA’s criminal background checks help employers hire safely by uncovering county, state, and federal records—reducing risk and ensuring workplace security.

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Civil Background Checks

(Federal & County) - DISA’s civil background checks reveal lawsuits, judgments, and liens to help employers assess risk, prevent liability, and make informed hiring decisions.

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SSN Validation

DISA’s SSN Validity Check flags fraudulent Social Security numbers, helping reduce identity fraud and ensure applicants provide valid, SSA-issued SSNs.

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Employment Verification

DISA’s employment verifications confirm an applicant’s job history, helping employers ensure accuracy, assess trustworthiness, and make informed hiring decisions.

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I-9 & E-Verify

DISA’s I-9 & E-Verify solution streamlines workforce compliance with flexible, remote verification tools—ensuring fast, accurate employment eligibility checks.

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State Driving Records

DISA’s State Driving Record checks verify license status and driving history, helping employers ensure safe, qualified hires for transportation and driving-related roles.

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Professional Licenses & Credentials

DISA’s professional license verifications confirm certifications directly with accrediting bodies, ensuring applicants are properly licensed, qualified, and free of disciplinary actions.

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Credit Reports

DISA’s credit report checks support sensitive hiring decisions by verifying financial responsibility for roles with access to confidential data, cash, or fiduciary duties.

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Adverse Action Notices

DISA supports FCRA compliance by helping employers issue required adverse action notices—ensuring candidates are informed and given a chance to dispute background check results.

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Personal Reference Verification

DISA’s personal reference verifications provide insight into an applicant’s character, skills, and fit—helping employers make confident, informed hiring decisions.

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Government Sanctions Lists

(OFAC/Patriot Act) - DISA’s government sanctions list checks, also known as Patriot Act searches, screen applicants against global watchlists to ensure compliance and prevent hiring prohibited individuals.

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Sex Offender Search

DISA’s sex offender searches check state and national registries to help employers identify registered offenders—critical for roles in education, healthcare, finance, and more.

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DOT Testing Records

DISA’s DOT testing records service helps employers meet compliance by retrieving drug and alcohol test histories for safety-sensitive roles—ensuring safe, qualified hires.

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Financial Due Diligence

DISA’s Financial Due Diligence services deliver in-depth, courthouse-sourced investigations to uncover financial risks—protecting your company’s reputation and investment decisions.

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Education Verification

DISA’s education verification confirms degrees, dates, and credentials with schools or databases—helping employers ensure applicants meet job qualifications and hiring standards.

For Every Size Business & Industry In One Easy-To-Use Platform

Employment Screening

DISA is easily configurable to fit the way your company recruits. Whether you're a large company managing screening for multiple locations, or a small business needing to run a background check occasionally, we've got you covered.

Add checks workflow

Add checks to your workflow with pre-built integrations to leading ATS platforms.

Manage recruiting complexities

Manage recruiting complexities across multiple locations, departments, divisions, and/or clients with central control and consistent processes.

Pre built packages

Choose from pre-built packages to save time, or design custom packages to fit specific needs.

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